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  • Writer's pictureDan Beck

What is ChatGPT and how can it help your business?



You might have heard of a new technology called ChatGPT that is taking the world over by storm, but what is it really? In essence, think of ChatGPT as a really smart chat bot, that you would be forgiven for thinking was human, it has access to a vast amount of information and can help you with everyday types of tasks, and although these tasks are generally text based (it won’t be getting you a cup of coffee anytime soon), there are some real advantages, especially in business, to using such tools.


So given it is so smart, we asked ChatGPT to tell us what assistance it could provide, and here is some of what it told us:


  1. Data entry and processing: ChatGPT can be used to automate data entry and processing by understanding and extracting relevant information from various types of documents such as invoices, receipts, and financial statements.

  2. Customer service and support: ChatGPT can be integrated into chatbots and virtual assistants to provide 24/7 customer service and support, answering frequently asked questions, and providing personalized responses.

  3. Content creation: ChatGPT can be used to generate high-quality content such as product descriptions, blog posts, and social media updates.

  4. Language translation: ChatGPT can be used to translate text from one language to another, which can be useful for businesses that operate in multiple countries or have a diverse customer base.

  5. Email and document drafting: ChatGPT can assist with drafting and formatting emails, documents, and presentations, which can help to save time and improve productivity.


And so much more!


So, if you are curious, it costs nothing to use whilst it is in its beta stage, all you have to do is sign up for a free account at https://chat.openai.com/.


While the possibilities are exciting, it is equally as important to have perspective and identify boundaries as to what AI will not be used for in your business. If you would like to explore your options and where your AI boundaries reach out.

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